Membership Packs

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  • swansrob
    Senior Player
    • May 2009
    • 1265

    Membership Packs

    When do these generally get sent out? This only my second year of membership and last year I signed up very late, so only just got my pack in time for Round 1.
  • Wardy
    The old Boiler!
    • Sep 2003
    • 6676

    #2
    Originally posted by swansrob
    When do these generally get sent out? This only my second year of membership and last year I signed up very late, so only just got my pack in time for Round 1.
    About a week or two prior to round 1 is the norm. As we know last year was a bit of a shambles some didnt get their's until a few weeks into the season. I'm pretty sure there wont be a repeat of that this time around.
    I used to be indecisive, but now I'm not so sure..................
    Chickens drink - but they don't pee!
    AGE IS ONLY IMPORTANT FOR TWO THINGS - WINE & CHEESE!

    Comment

    • AnnieH
      RWOs Black Sheep
      • Aug 2006
      • 11332

      #3
      I saw Larissa from the membership department on Monday ... she said that we should be receiving our packs mid-February. Everything is on track and running smoothly.

      I won't panic until mid-March.
      Wild speculation, unsubstantiated rumours, silly jokes and opposition delight in another's failures is what makes an internet forum fun.
      Blessed are the cracked for they are the ones who let in the light.

      Comment

      • Rod_
        Senior Player
        • Jan 2003
        • 1179

        #4
        I know that my better half was cranky last year about the membership packs (or lack there of..) Rightfully so. Very poor performance.

        And after the stuff up with her membership renewal this year hasn't helped our trust.

        We did threaten to cancel after this years problems. Hope they get it right this year? ( As GWS might not only get Paul Kelly... )

        Definitely not happy with Renewals management (or the agency that the Swans use)


        Rod_

        Be positive young Luke and trust the force....

        Comment

        • Wardy
          The old Boiler!
          • Sep 2003
          • 6676

          #5
          Originally posted by AnnieH
          I saw Larissa from the membership department on Monday ... she said that we should be receiving our packs mid-February. Everything is on track and running smoothly.

          I won't panic until mid-March.

          Wow thats a turn up - excellent you do realise that on Monday we can officially start saying that "the new seasons starts next month!" (I dont take NAB cup into account - thats just training.

          YAY - I cant wait!!!
          I used to be indecisive, but now I'm not so sure..................
          Chickens drink - but they don't pee!
          AGE IS ONLY IMPORTANT FOR TWO THINGS - WINE & CHEESE!

          Comment

          • ScottH
            It's Goodes to cheer!!
            • Sep 2003
            • 23665

            #6
            That reminds me.

            Better renew soon.

            Comment

            • AnnieH
              RWOs Black Sheep
              • Aug 2006
              • 11332

              #7
              Originally posted by ScottH
              That reminds me.

              Better renew soon.
              Wild speculation, unsubstantiated rumours, silly jokes and opposition delight in another's failures is what makes an internet forum fun.
              Blessed are the cracked for they are the ones who let in the light.

              Comment

              • randwforever
                Team Swans Membership
                • Aug 2009
                • 143

                #8
                Hi everyone,

                Cards are starting to lodge in the next week. People who have already paid should receive them by the end of Feb (thats four weeks out from the first bounce!)

                Anyone who hasnt paid yet will have about a two week turn around.

                Hopefull much better than last year!

                If anyone is concerned about anything relating to their membership, please give us a call here at Swans Membership HQ. We will do everything we can to help you.

                We are all really looking forward to the NAB Cup game 20 Feb.

                Cheer cheer

                randwforever (aka Larissa)

                PS keep an eye on the Swans Website for info about a fan day to be held at the SCG on 7 March!

                Comment

                • Bas
                  Veterans List
                  • Jan 2003
                  • 4457

                  #9
                  Now that's customer service. THANK YOU

                  or or or are you sure you're not John Longmire pretending to be you........
                  In memory of my little Staffy - Dicey, 17.06.2005 to 1.12.2011- I'll miss you mate.

                  Comment

                  • laughingnome
                    Amateur Statsman
                    • Jul 2006
                    • 1624

                    #10
                    Awesome! Bring on the Sniveling Saints!

                    Also, customer service ftw
                    10100111001 ;-)

                    Comment

                    • royboy42
                      Senior Player
                      • Apr 2006
                      • 2078

                      #11
                      Well done Swannies!!!!!!

                      Comment

                      • goswannie14
                        Leadership Group
                        • Sep 2005
                        • 11166

                        #12
                        Originally posted by ScottH
                        That reminds me.

                        Better renew soon.
                        Yeah, me too, when does the season start?
                        Does God believe in Atheists?

                        Comment

                        • Jewels
                          On the Rookie List
                          • Oct 2006
                          • 3258

                          #13
                          Originally posted by goswannie14
                          Yeah, me too, when does the season start?
                          Not soon enough! I HATE off season!!!!!

                          Comment

                          • johnno
                            On the Rookie List
                            • Apr 2008
                            • 1102

                            #14
                            Ok, what about those people who have upgraded to the platinum membership(vic based), this membership allows you to go to ALL NAB cup games(not just swans games) free of charge in Melbourne. I was planning to take advantage of that(for some games). Its no good to me if I receive it mid march. I was told however at the swans office(in Melbourne) that they will be coming out early Feb. Now I know I've still got some time on my hands till it all starts, but its getting close.

                            Comment

                            • randwforever
                              Team Swans Membership
                              • Aug 2009
                              • 143

                              #15
                              Originally posted by johnno
                              Ok, what about those people who have upgraded to the platinum membership(vic based), this membership allows you to go to ALL NAB cup games(not just swans games) free of charge in Melbourne. I was planning to take advantage of that(for some games). Its no good to me if I receive it mid march. I was told however at the swans office(in Melbourne) that they will be coming out early Feb. Now I know I've still got some time on my hands till it all starts, but its getting close.
                              Hi Jonno,

                              Im referring to the Sydney based membership packages as thats the office I work in.

                              If the Melbourne office have given you information on the mail out of their cards, then that would be the correct information for your package.

                              If youre concerned about getting the cards in time for all the NAB Cup games, just give them a call and im sure they would be happy to help you.

                              Cheer cheer

                              Larissa

                              Comment

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