Go GREEN with your Swans membership renewal and help the environment!

[AnnieH]

Larissa, I have a family membership so I get 6 brochures in the mail. Of course, generally only one gets opened and the rest find their way to the recycling bin.

TBH, I enjoy the printed version and would prefer to get both, but I certainly can make do with 1 brochure, not 6.

Ditto.
Why aren't all the family members on one memembership "pack".
That's where the money's being wasted.
Personally, I like to keep them. (If I didn't, I wouldn't have been able to document the price rises over the years.)

On another note, I'm pretty sure that last year, we were told that if we renewed by a certain date that there'd be no price rise this year. I understand CPI, but I'm pretty sure we were told they'd be no price rise.
Can you confirm that Larissa?

Cheers
Annie

[erica]

Ditto.
On another note, I'm pretty sure that last year, we were told that if we renewed by a certain date that there'd be no price rise this year. I understand CPI, but I'm pretty sure we were told they'd be no price rise.
Can you confirm that Larissa?

Cheers
Annie

I think that was the year before, Annie.

[randwforever]

I think that was the year before, Annie.

Thats right Erica. The price freeze offer was for renewal for Season 2009, with the prices frozen in the 2010 season.

In terms of the multiple postings for family memberships, when it comes to renewal packs you should only receive one per membership. Its during fulfillment that we are unable to bulk post.

The electronic renewal brochures will be sent today (i hope). If anyone has any problems or questions contact Member Services on 1300 663 819 and [email protected]

Cheer cheer!

Larissa

[Damien]

Not impressed with the CPI increase, hope for the Swans sake it doesn't affect Membership numbers.

As for going Green, was happy enough too but when I clicked, the following error: 'failed query' was displayed. Happy enough to have the membership packages in my hand though, be good to review what each package has got going for itself next year.

[AnnieH]

Thanks Larissa. My goodness. How time flies when you're having fun at the swannies.

CPI increase has to happen. It's not really that much.

Larissa, why are we receiving one pack per member in a family membership? Surely we should be getting one pack per family (when they're all at the same address). That's what I meant by multiple postings ... not receiving the same member pack twice. I get four packs every year, when I should be getting one with the four memberships on it.