Poor form by so called fans

[TheAgent]

Rang the club yesterday to find out when training was, after the lady kindly told me I said "I hope you haven't copped too much abuse today from callers" her reply was " unfortunately I have". Now I know we are all disappointed but how does abusing a receptionist over the phone help anyone? Seriously some people.....

[Matt79]

Although totally unacceptable, when someone has a complaint it is the first person they speak with that usually cops it. I.E if the burger is cold, the server at the front counter gets yelled out etc etc. There are better ways to vent frustration!

[satchmopugdog]

Just like the poor office staff at schools have to cope with the drug-addled looking for a fight parents. An unenviable job.

[CJK]

Just like the poor office staff at schools have told cope with the drug-addled looking for a fight parents. An unenviable job.

Do you happen to work in a school? Office staff perhaps?

Just a wild guess?

[Big Al]

Disgusting.

I've had my two cents worth over membership issues (always respectful mind) but would never ring about the footy team. Venting is what these forums are for.

[mcs]

Wow, that is utterly ridiculous

They should set up an option on the phone that goes straight to an answering machine - 'if you are ringing to vent about the team's performance, please press 5'!

[Triple B]

There's no mention of what the receptionist was abused for. I doubt very much peeps are abusing her for the footy, I bet it's all over the seating arrangements in the new stand.
Not saying it's not unacceptable, but that's what my money is on.

[jono2707]

Maybe a few of the players should man the phones for a few days.....

[Wardy]

Although totally unacceptable, when someone has a complaint it is the first person they speak with that usually cops it. I.E if the burger is cold, the server at the front counter gets yelled out etc etc. There are better ways to vent frustration!

oh yes I have to deal with revolting uneducated people like that everyday - and I have no comeback - part of me wants to give them a serve - but then why should I lower myself to those pathetic levels? (But then I do sometimes have great success in court and their story comes unstuck - that my friends is Karma!) however the poor people at the club who are just doing their job the abuse they cop is poor form indeed - it's not their fault, they aren't the people out on the field. Why people get so abusive is not going to help the situation, be nice and 99% of the time you'll get a nice response- go in all guns blazing and be abusive and you will be put to the bottom of the pile - that's a promise - so to all who were considering ringing the club for a whinge - stop, breathe, think and consider how you would like to be spoken too. You want respect? Then give it in return. (Matt 79 you don't know how close to describing my job you are!!!)

[bloodsbigot]

Maybe a few of the players should man the phones for a few days.....

Haha. That's such a good idea.

[Melbourne_Blood]

There's no mention of what the receptionist was abused for. I doubt very much peeps are abusing her for the footy, I bet it's all over the seating arrangements in the new stand.
Not saying it's not unacceptable, but that's what my money is on.

That makes more sense ( though still not on). I can't imagine supporters of any club, let alone ours, ringing up to abuse the admin staff because the team is playing @@@@. It's moronic.

[ScottH]

You only have to read the tripe on FB and twitter to realise some of our fans have not evolved very far past collingwood fans.

[Matt79]

oh yes I have to deal with revolting uneducated people like that everyday - and I have no comeback - part of me wants to give them a serve - but then why should I lower myself to those pathetic levels? (But then I do sometimes have great success in court and their story comes unstuck - that my friends is Karma!) however the poor people at the club who are just doing their job the abuse they cop is poor form indeed - it's not their fault, they aren't the people out on the field. Why people get so abusive is not going to help the situation, be nice and 99% of the time you'll get a nice response- go in all guns blazing and be abusive and you will be put to the bottom of the pile - that's a promise - so to all who were considering ringing the club for a whinge - stop, breathe, think and consider how you would like to be spoken too. You want respect? Then give it in return. (Matt 79 you don't know how close to describing my job you are!!!)

Haha, friends of RWO, beware if you ring to vent...it may be Wardy on the other end!!

[TheAgent]

There's no mention of what the receptionist was abused for. I doubt very much peeps are abusing her for the footy, I bet it's all over the seating arrangements in the new stand.
Not saying it's not unacceptable, but that's what my money is on.

She specifically said she had 'been abused about the performance on the weekend' which reminded me of when I rang once in 2005 (about round 10) to ask when training was and I was asked 'so would you like to complain about how badly we are playing? I say that because all I have had is abuse for the last 3 hours from callers'
That is why I asked the lady yesterday the question.

[Xie Shan]

oh yes I have to deal with revolting uneducated people like that everyday - and I have no comeback - part of me wants to give them a serve - but then why should I lower myself to those pathetic levels? (But then I do sometimes have great success in court and their story comes unstuck - that my friends is Karma!) however the poor people at the club who are just doing their job the abuse they cop is poor form indeed - it's not their fault, they aren't the people out on the field. Why people get so abusive is not going to help the situation, be nice and 99% of the time you'll get a nice response- go in all guns blazing and be abusive and you will be put to the bottom of the pile - that's a promise - so to all who were considering ringing the club for a whinge - stop, breathe, think and consider how you would like to be spoken too. You want respect? Then give it in return. (Matt 79 you don't know how close to describing my job you are!!!)

Sorry for derailing the thread but by the way Wardy the other day I caught up with one of your old friends from the south of Sydney who used to post here many moons ago and is back from one of their overseas sojourns, and was sighted in the MA Noble bar on Sunday