Date confusion re ticket sale for Semi-final v Crows

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  • Meg
    Go Swannies!
    Site Admin
    • Aug 2011
    • 4828

    #61
    Originally posted by aguy
    I am offered better seats than I got with the swans Presale. Ticketek is terrible
    Yes Ticketek ARE terrible.

    After being online from 9am, I eventually managed to get a ticket sometime after 10am (fourth attempt, first three tickets allocated disappeared at payment stage and I had to start again).

    I then moved to the Sydney Theatre Company online site where subscriber bookings had also opened at 9am. Dream run, everything worked smoothly, was able to go to a seat map for each of the seven plays (in three different theatres) I was booking and choose my own seat. Not a hiccup and have chosen exactly what I want.

    Now obviously the demand load on the STC site would have been minuscule compared with Ticketek but that surely is a system capacity that Ticketek should be able to plan for and provide.

    And equally the technological capacity to have a seat map from which you can choose your own seats exists - Ticketek just won't invest in it because as a duopoly they make big profits without bothering to do so.

    Comment

    • Industrial Fan
      Goodesgoodesgoodesgoodes!
      • Aug 2006
      • 3318

      #62
      Saying allocation exhausted non stop. Am I missing something (aside from tickets)

      So their system doesn't work on Firefox but does in IE. No box to input swans or crows supporter shows up on firefox
      Last edited by Industrial Fan; 13 September 2016, 04:17 PM.
      He ate more cheese, than time allowed

      Comment

      • Meg
        Go Swannies!
        Site Admin
        • Aug 2011
        • 4828

        #63
        Originally posted by Industrial Fan
        Saying allocation exhausted non stop. Am I missing something (aside from tickets)
        Did you enter SWANS in the very first box as you started the process? I just tried and was allocated a ticket in O'Reilly.

        Also, might depend how many tickets you are trying to buy. If a group you might have to split and not sit together.

        Comment

        • AnnieH
          RWOs Black Sheep
          • Aug 2006
          • 11332

          #64
          Originally posted by aguy
          I am offered better seats than I got with the swans Presale. Ticketek is terrible
          Members are treated with contempt.
          Outrageous.
          Wild speculation, unsubstantiated rumours, silly jokes and opposition delight in another's failures is what makes an internet forum fun.
          Blessed are the cracked for they are the ones who let in the light.

          Comment

          • Bindo
            Warming the Bench
            • Sep 2005
            • 138

            #65
            Originally posted by aguy
            I am offered better seats than I got with the swans Presale. Ticketek is terrible
            I just tried this and guess what, could get seats in my usual row now, which were not available this morning!!! Also, could have bought 6 together, Category One, which was impossible by 9.15am anywhere this morning. I am fuming!!

            Comment

            • Triple B
              Formerly 'BBB'
              • Feb 2003
              • 6999

              #66
              Jenny, if you're about.

              A suggestion. Now that the Swans are locked into exclusive SCG Finals in the future, can all members with reserved seats have the option to retain their seat for the finals?

              I'd suggest a few weeks before finals when the AFL have set the pricing that members have the opportunity to say yes or no to sit in their regular seats and if the Swans host a final and you've elected to attend in your normal seat the money comes out of your credit card on Sunday night.

              This yearly Ticketek shamozzle is a farce and just serves to piss members off, to the Swans detriment. It may also encourage more people to become reserved seat members knowing that they are guaranteed a finals seat.

              Make it happen....
              Driver of the Dan Hannebery bandwagon....all aboard. 4th April 09

              Comment

              • Bindo
                Warming the Bench
                • Sep 2005
                • 138

                #67
                Originally posted by Triple B
                Jenny, if you're about.

                A suggestion. Now that the Swans are locked into exclusive SCG Finals in the future, can all members with reserved seats have the option to retain their seat for the finals?

                I'd suggest a few weeks before finals when the AFL have set the pricing that members have the opportunity to say yes or no to sit in their regular seats and if the Swans host a final and you've elected to attend in your normal seat the money comes out of your credit card on Sunday night.

                This yearly Ticketek shamozzle is a farce and just serves to piss members off, to the Swans detriment. It may also encourage more people to become reserved seat members knowing that they are guaranteed a finals seat.

                Make it happen....
                Couldn't agree more, thank you Triple B!

                Comment

                • Industrial Fan
                  Goodesgoodesgoodesgoodes!
                  • Aug 2006
                  • 3318

                  #68
                  Originally posted by Meg
                  Did you enter SWANS in the very first box as you started the process? I just tried and was allocated a ticket in O'Reilly.

                  Also, might depend how many tickets you are trying to buy. If a group you might have to split and not sit together.
                  The text entry box for swans / crows didn't appear on Firefox or on my phone but did on IE..

                  Got tix sorted now.
                  He ate more cheese, than time allowed

                  Comment

                  • Mauzza
                    Pushing for Selection
                    • Mar 2010
                    • 57

                    #69
                    Originally posted by Triple B
                    General sale just started at 3pm. Thought I'd jump on and see what I would get as a regular joe.

                    Categories 2, 3 and 4 exhausted, single seats only in Category 1. There is going to be a lot of disappointed fans....

                    EDIT: Disregard, you have to enter a passcode 'SWANS' or 'CROWS", then all seats are available... I'll let myself out....
                    I logged just after 3 and could get 4 seats in Cat 1 which I couldn't get at 0910 at 0920 all I could get for 4 was Cat 3. I wonder who many non-members got tickets with their member mates.

                    Comment

                    • Captain
                      Captain of the Side
                      • Feb 2004
                      • 3602

                      #70
                      Purchasing 5 seats, I too found that I could get better seats (cat 1) as public rather than as a Swans member.

                      Pathetic.

                      Comment

                      • Meg
                        Go Swannies!
                        Site Admin
                        • Aug 2011
                        • 4828

                        #71
                        Originally posted by Captain
                        Purchasing 5 seats, I too found that I could get better seats (cat 1) as public rather than as a Swans member.

                        Pathetic.
                        Very disappointing.

                        Comment

                        • Mel_C
                          Veterans List
                          • Jan 2003
                          • 4470

                          #72
                          This is really a disgrace that members have been shafted like this. I suggest everyone sends emails to the club complaining that members are not allocated the best seats. From what I have read the same thing happened last week.

                          Sent from my HTC_PN071 using Tapatalk

                          Comment

                          • Meg
                            Go Swannies!
                            Site Admin
                            • Aug 2011
                            • 4828

                            #73
                            From AFL website:

                            "TICKETEK will refund the service and handling fee to all AFL, Adelaide Crows and Sydney Swans members from Tuesday's ticket on-sale for finals this weekend. "

                            And now give members the best seats?? Too late of course.

                            Comment

                            • goswannies
                              Senior Player
                              • Sep 2007
                              • 3051

                              #74
                              Originally posted by Meg
                              From AFL website:

                              "TICKETEK will refund the service and handling fee to all AFL, Adelaide Crows and Sydney Swans members from Tuesday's ticket on-sale for finals this weekend. ".
                              Handling fee?! What do they handle?! in my experience they randomly allocate seats (probably have a blindfolded chimpanzee throwing darts at the stadium seating plan for this task by all appearances) and you have to pay to print out or pick up your own ticket!

                              How the ACCC haven't acted on the latter is beyond me!

                              Comment

                              • Danzar
                                I'm doing ok right now, thanks
                                • Jun 2006
                                • 2027

                                #75
                                Originally posted by goswannies
                                Handling fee?! What do they handle?! in my experience they randomly allocate seats (probably have a blindfolded chimpanzee throwing darts at the stadium seating plan for this task by all appearances) and you have to pay to print out or pick up your own ticket!

                                How the ACCC haven't acted on the latter is beyond me!
                                They handle plenty in fact. They handle your time, sanity and money. They also handle sound advice, and offer such sound advice at just the right moments.

                                Ticketek keep trying.jpg
                                Captain, I am detecting large quantities of win in this sector

                                Comment

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