Date confusion re ticket sale for Semi-final v Crows

[Meg]

I am offered better seats than I got with the swans Presale. Ticketek is terrible

Yes Ticketek ARE terrible.

After being online from 9am, I eventually managed to get a ticket sometime after 10am (fourth attempt, first three tickets allocated disappeared at payment stage and I had to start again).

I then moved to the Sydney Theatre Company online site where subscriber bookings had also opened at 9am. Dream run, everything worked smoothly, was able to go to a seat map for each of the seven plays (in three different theatres) I was booking and choose my own seat. Not a hiccup and have chosen exactly what I want.

Now obviously the demand load on the STC site would have been minuscule compared with Ticketek but that surely is a system capacity that Ticketek should be able to plan for and provide.

And equally the technological capacity to have a seat map from which you can choose your own seats exists - Ticketek just won't invest in it because as a duopoly they make big profits without bothering to do so.

[Industrial Fan]

Saying allocation exhausted non stop. Am I missing something (aside from tickets)

So their system doesn't work on Firefox but does in IE. No box to input swans or crows supporter shows up on firefox

[Meg]

Saying allocation exhausted non stop. Am I missing something (aside from tickets)

Did you enter SWANS in the very first box as you started the process? I just tried and was allocated a ticket in O'Reilly.

Also, might depend how many tickets you are trying to buy. If a group you might have to split and not sit together.

[AnnieH]

I am offered better seats than I got with the swans Presale. Ticketek is terrible

Members are treated with contempt.
Outrageous.

[Bindo]

I am offered better seats than I got with the swans Presale. Ticketek is terrible

I just tried this and guess what, could get seats in my usual row now, which were not available this morning!!! Also, could have bought 6 together, Category One, which was impossible by 9.15am anywhere this morning. I am fuming!!

[Triple B]

Jenny, if you're about.

A suggestion. Now that the Swans are locked into exclusive SCG Finals in the future, can all members with reserved seats have the option to retain their seat for the finals?

I'd suggest a few weeks before finals when the AFL have set the pricing that members have the opportunity to say yes or no to sit in their regular seats and if the Swans host a final and you've elected to attend in your normal seat the money comes out of your credit card on Sunday night.

This yearly Ticketek shamozzle is a farce and just serves to piss members off, to the Swans detriment. It may also encourage more people to become reserved seat members knowing that they are guaranteed a finals seat.

Make it happen....

[Bindo]

Jenny, if you're about.

A suggestion. Now that the Swans are locked into exclusive SCG Finals in the future, can all members with reserved seats have the option to retain their seat for the finals?

I'd suggest a few weeks before finals when the AFL have set the pricing that members have the opportunity to say yes or no to sit in their regular seats and if the Swans host a final and you've elected to attend in your normal seat the money comes out of your credit card on Sunday night.

This yearly Ticketek shamozzle is a farce and just serves to piss members off, to the Swans detriment. It may also encourage more people to become reserved seat members knowing that they are guaranteed a finals seat.

Make it happen....

Couldn't agree more, thank you Triple B!

[Industrial Fan]

Did you enter SWANS in the very first box as you started the process? I just tried and was allocated a ticket in O'Reilly.

Also, might depend how many tickets you are trying to buy. If a group you might have to split and not sit together.

The text entry box for swans / crows didn't appear on Firefox or on my phone but did on IE..

Got tix sorted now.

[Mauzza]

General sale just started at 3pm. Thought I'd jump on and see what I would get as a regular joe.

Categories 2, 3 and 4 exhausted, single seats only in Category 1. There is going to be a lot of disappointed fans....

EDIT: Disregard, you have to enter a passcode 'SWANS' or 'CROWS", then all seats are available... I'll let myself out....

I logged just after 3 and could get 4 seats in Cat 1 which I couldn't get at 0910 at 0920 all I could get for 4 was Cat 3. I wonder who many non-members got tickets with their member mates.

[Captain]

Purchasing 5 seats, I too found that I could get better seats (cat 1) as public rather than as a Swans member.

Pathetic.

[Meg]

Purchasing 5 seats, I too found that I could get better seats (cat 1) as public rather than as a Swans member.

Pathetic.

Very disappointing.

[Mel_C]

This is really a disgrace that members have been shafted like this. I suggest everyone sends emails to the club complaining that members are not allocated the best seats. From what I have read the same thing happened last week.

Sent from my HTC_PN071 using Tapatalk

[Meg]

From AFL website:

"TICKETEK will refund the service and handling fee to all AFL, Adelaide Crows and Sydney Swans members from Tuesday's ticket on-sale for finals this weekend. "

And now give members the best seats?? Too late of course.

[goswannies]

From AFL website:

"TICKETEK will refund the service and handling fee to all AFL, Adelaide Crows and Sydney Swans members from Tuesday's ticket on-sale for finals this weekend. ".

Handling fee?! What do they handle?! in my experience they randomly allocate seats (probably have a blindfolded chimpanzee throwing darts at the stadium seating plan for this task by all appearances) and you have to pay to print out or pick up your own ticket!

How the ACCC haven't acted on the latter is beyond me!

[Danzar]

Handling fee?! What do they handle?! in my experience they randomly allocate seats (probably have a blindfolded chimpanzee throwing darts at the stadium seating plan for this task by all appearances) and you have to pay to print out or pick up your own ticket!

How the ACCC haven't acted on the latter is beyond me!

They handle plenty in fact. They handle your time, sanity and money. They also handle sound advice, and offer such sound advice at just the right moments.

Ticketek keep trying.jpg