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Originally posted by boroboy
Got to give credit to the club where it's due - I received a call from the Membership Department yesterday regarding an issue I was unhappy with. The response was courteous, helpful and the issue was resolved. I know there are people who have had unhappy experiences, but, acknowledgement is due for helping one member out...
Got to give credit to the club where it's due - I received a call from the Membership Department yesterday regarding an issue I was unhappy with. The response was courteous, helpful and the issue was resolved. I know there are people who have had unhappy experiences, but, acknowledgement is due for helping one member out...
But it is important that good feedback gets broadcast on this list as well. More of what Myles Baron-Haye gave us as Best & Fairest night is what we all want to see. I know I'm not the only one of this list who more or less sacrifices much of his "leisure time" in the name of this footy club. Hence we feel pretty darn agrieved when we feel people aren't taking us & our concerns seriously.
I happen to know the office read RWO like a hawk. Hmm, that Juice Media message was sent out about the Essendon game all of 12 hours after the issue was raised on RWO, LOL.
It just goes to show what an important tool RWO is becoming. The club can read how strongly people feel on things pertaining to the club by doing little more than turning on their computers.
And for us, if lets the club know what we are unhappy about. I dare say had Charlie Robbie & myself (among others) not been so scathing on the way the office was being run down there, the improvements we have seen over the last 12 months would never have occured.
Here's to RWO, keeping the bastards honest, LOL.
JF
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